Cut costs with secure authentication
Cut costs with secure authentication
A cost-effective call center alternative that’s secure and pleasant to interact with. FaceSign’s intelligent AI avatar verifies the customer by asking them who they are – and understands the answers.
Human call center agent
Human chatbot
AI chatbot
support or replace
Verifying users
at a fraction of the cost
Our verification process exceeds the security of a call center, at a fraction of the price.
Beyond checking security questions, the AI avatar collects the rich fraud signals that reveal who is actually calling.
Verifying users
at a fraction of the cost
Our verification process exceeds the security of a call center, at a fraction of the price.
Beyond checking security questions, the AI avatar collects the rich fraud signals that reveal who is actually calling.
Verifying users
at a fraction of the cost
Our verification process exceeds the security of a call center, at a fraction of the price.
Beyond checking security questions, the AI avatar collects the rich fraud signals that reveal who is actually calling.
Easier and more secure verification
Every customer interaction starts by verifying who is calling – a slow and frustrating process. FaceSign automates this tedious step.
Shorter and more efficient customer service calls also frees up human agents to focus on more complex issues.
Unlike traditional call centers, FaceSign provides around-the-clock service. No matter where in the world the customer is located, they can access support any time.
Contact
FaceSign speaks over 140 languages. The AI avatar provides a personalized customer service by detecting and adapting to the preferred language of the caller.
Communicate
No wait to be connected – and no wasted time answering duplicated questions either. The avatar knows what happened just before the customer called, and remembers what they said last time.
Wait
The AI avatar picks up on any potential fraud risk – is the call is coming from an unexpected country? By asking additional questions, the avatar can decide if this is a fraudster, or the customer on vacation.
Verify
FaceSign improves customer satisfaction by streamlining the repetitive and frustrating parts of the customer verification process
FaceSign improves customer satisfaction by streamlining the repetitive and frustrating parts of the customer verification process
FaceSign improves customer satisfaction by streamlining the repetitive and frustrating parts of the customer verification process
Without secure verification, chatbots can't help you
Chatbots are everywhere – but what can they actually do? Not much.
As long as users remain unverified, it doesn’t matter how smart the bot it – it can't take meaningful action.
Secure verification is required before a chatbot can do anything to actually help. That’s where FaceSign comes in.
The opportunity beyond verification
A
Once a user’s identity has been verified, the FaceSign AI avatar can fulfil a wide range of secure customer service actions.
B
Trained to speak your company’s language, the AI avatar can carry out higher-value transactions, and handle more sensitive personal information.
Password resets
Forgotten passwords are frequent vectors for fraud, so verification is vital. But once that is done, it is simple for the AI to execute
Transaction disputes
When users receive notification of potential suspicious activity on their accounts, they need to respond quickly - but first, verification
Account takeovers
It can happen to anyone. Companies can detect account takeovers and prompt remediation, but this requires strong customer verification
Large transactions
For any large financial transaction, extra verification is required. Customers appreciate this added layer as it makes them feel secure
Account changes
Changes to postal addresses and other personal details are everyday events, but unless properly verified it can be an avenue for fraudsters
Account activation
Activation of a new card received in the post is a simple process, but requires reliable verification to thwart porch pirates
Present users with a choice
FaceSign can complement your existing customer service channels, working alongside your best and brightest human agents
No wait times
Strong security
Available 24/7
Affordable
Present users with a choice
FaceSign can complement your existing customer service channels, working alongside your best and brightest human agents
No wait times
Strong security
Available 24/7
Affordable
Present users with a choice
FaceSign can complement your existing customer service channels, working alongside your best and brightest human agents
No wait times
Strong security
Available 24/7
Affordable
Scalable and cost effective
At a fraction of the cost of traditional customer support, FaceSign can help complete simple transactions
Providing peace of mind that you can always meet customer demand, our services scale with your business
300
Seconds
Average time required to verify a user with a customer service representative
$2.75
minutes
Average cost of human
call center representative verification process
42
minutes
Average call center
wait time
Scalable and cost effective
At a fraction of the cost of traditional customer support, FaceSign can help complete simple transactions
Providing peace of mind that you can always meet customer demand, our services scale with your business
300
Seconds
Average time required to verify a user with a customer service representative
$2.75
minutes
Average cost of human
call center representative verification process
42
minutes
Average call center
wait time
Scalable and cost effective
At a fraction of the cost of traditional customer support, FaceSign can help complete simple transactions
Providing peace of mind that you can always meet customer demand, our services scale with your business
300
Seconds
Average time required to verify a user with a customer service representative
$2.75
minutes
Average cost of human
call center representative verification process
42
minutes
Average call center
wait time
Adheres to your brand
A tailor made AI agent that speaks your brand’s language, and understands its values
Relevant support via deep customer insights
Detailed and dynamic profile of each customer
Real-time contextual awareness of the customer’s current activities
Delivering highly personalized customer support
Company policy compliance
Strict adherence to your company’s specific policies
An AI assistant that consistently operates within defined brand guidelines
Every interaction upholds your company's standards
Brand consistency
Extensive customization ensures the AI assistant aligns with your brand’s identity
Choose the visual and vocal style of the AI avatar, adding your preferred co-branding elements
Customer interactions that not only supports, but also enhances brand recognition and loyalty
Customized training
An AI assistant that is trained on customer service transcripts from your organization
Your brand’s AI assistant embodies your company’s standards for customer service – and understands what not to do
The result is an AI assistant that is as competent and informed as your best human agents
Compliant
Our solution is fully compliant with industry regulations, including GDPR, HIPAA, PCI, and ISO. All personal data is handled lawfully, reducing risk and audit costs. The result is peace of mind that customer data is handled securely and ethically.
Relevant support via deep customer insights
Detailed and dynamic profile of each customer
Real-time contextual awareness of the customer’s current activities
Delivering highly personalized customer support
Company policy compliance
Strict adherence to your company’s specific policies
An AI assistant that consistently operates within defined brand guidelines
Every interaction upholds your company's standards
Brand consistency
Extensive customization ensures the AI assistant aligns with your brand’s identity
Choose the visual and vocal style of the AI avatar, adding your preferred co-branding elements
Customer interactions that not only supports, but also enhances brand recognition and loyalty
Customized training
An AI assistant that is trained on customer service transcripts from your organization
Your brand’s AI assistant embodies your company’s standards for customer service – and understands what not to do
The result is an AI assistant that is as competent and informed as your best human agents
Compliant
Our solution is fully compliant with industry regulations, including GDPR, HIPAA, PCI, and ISO. All personal data is handled lawfully, reducing risk and audit costs. The result is peace of mind that customer data is handled securely and ethically.
Company policy compliance
Strict adherence to your company’s specific policies
An AI assistant that consistently operates within defined brand guidelines
Every interaction upholds your company's standards
Brand consistency
Extensive customization ensures the AI assistant aligns with your brand’s identity
Choose the visual and vocal style of the AI avatar, adding your preferred co-branding elements
Customer interactions that not only supports, but also enhances brand recognition and loyalty
Customized training
An AI assistant that is trained on customer service transcripts from your organization
Your brand’s AI assistant embodies your company’s standards for customer service – and understands what not to do
The result is an AI assistant that is as competent and informed as your best human agents
Compliant
Our solution is fully compliant with industry regulations, including GDPR, HIPAA, PCI, and ISO. All personal data is handled lawfully, reducing risk and audit costs. The result is peace of mind that customer data is handled securely and ethically.
Relevant support via deep customer insights
Detailed and dynamic profile of each customer
Real-time contextual awareness of the customer’s current activities
Delivering highly personalized customer support
Company policy compliance
Strict adherence to your company’s specific policies
An AI assistant that consistently operates within defined brand guidelines
Every interaction upholds your company's standards
Brand consistency
Extensive customization ensures the AI assistant aligns with your brand’s identity
Choose the visual and vocal style of the AI avatar, adding your preferred co-branding elements
Customer interactions that not only supports, but also enhances brand recognition and loyalty
Customized training
An AI assistant that is trained on customer service transcripts from your organization
Your brand’s AI assistant embodies your company’s standards for customer service – and understands what not to do
The result is an AI assistant that is as competent and informed as your best human agents
Compliant
Our solution is fully compliant with industry regulations, including GDPR, HIPAA, PCI, and ISO. All personal data is handled lawfully, reducing risk and audit costs. The result is peace of mind that customer data is handled securely and ethically.
Relevant support via deep customer insights
Detailed and dynamic profile of each customer
Real-time contextual awareness of the customer’s current activities
Delivering highly personalized customer support
Company policy compliance
Strict adherence to your company’s specific policies
An AI assistant that consistently operates within defined brand guidelines
Every interaction upholds your company's standards
Brand consistency
Extensive customization ensures the AI assistant aligns with your brand’s identity
Choose the visual and vocal style of the AI avatar, adding your preferred co-branding elements
Customer interactions that not only supports, but also enhances brand recognition and loyalty
Customized training
An AI assistant that is trained on customer service transcripts from your organization
Your brand’s AI assistant embodies your company’s standards for customer service – and understands what not to do
The result is an AI assistant that is as competent and informed as your best human agents
Compliant
Our solution is fully compliant with industry regulations, including GDPR, HIPAA, PCI, and ISO. All personal data is handled lawfully, reducing risk and audit costs. The result is peace of mind that customer data is handled securely and ethically.
Relevant support via deep customer insights
Detailed and dynamic profile of each customer
Real-time contextual awareness of the customer’s current activities
Delivering highly personalized customer support
Company policy compliance
Strict adherence to your company’s specific policies
An AI assistant that consistently operates within defined brand guidelines
Every interaction upholds your company's standards
Brand consistency
Extensive customization ensures the AI assistant aligns with your brand’s identity
Choose the visual and vocal style of the AI avatar, adding your preferred co-branding elements
Customer interactions that not only supports, but also enhances brand recognition and loyalty
Customized training
An AI assistant that is trained on customer service transcripts from your organization
Your brand’s AI assistant embodies your company’s standards for customer service – and understands what not to do
The result is an AI assistant that is as competent and informed as your best human agents
Compliant
Our solution is fully compliant with industry regulations, including GDPR, HIPAA, PCI, and ISO. All personal data is handled lawfully, reducing risk and audit costs. The result is peace of mind that customer data is handled securely and ethically.
Relevant support via deep customer insights
Detailed and dynamic profile of each customer
Real-time contextual awareness of the customer’s current activities
Delivering highly personalized customer support
Adheres to your brand
A tailor made AI agent that speaks your brand’s language, and understands its values
Relevant support via deep customer insights
Detailed and dynamic profile of each customer
Real-time contextual awareness of the customer’s current activities
Delivering highly personalized customer support
Company policy compliance
Strict adherence to your company’s specific policies
An AI assistant that consistently operates within defined brand guidelines
Every interaction upholds your company's standards
Brand consistency
Extensive customization ensures the AI assistant aligns with your brand’s identity
Choose the visual and vocal style of the AI avatar, adding your preferred co-branding elements
Customer interactions that not only supports, but also enhances brand recognition and loyalty
Customized training
An AI assistant that is trained on customer service transcripts from your organization
Your brand’s AI assistant embodies your company’s standards for customer service – and understands what not to do
The result is an AI assistant that is as competent and informed as your best human agents
Compliant
Our solution is fully compliant with industry regulations, including GDPR, HIPAA, PCI, and ISO. All personal data is handled lawfully, reducing risk and audit costs. The result is peace of mind that customer data is handled securely and ethically.
Company policy compliance
Strict adherence to your company’s specific policies
An AI assistant that consistently operates within defined brand guidelines
Every interaction upholds your company's standards
Brand consistency
Extensive customization ensures the AI assistant aligns with your brand’s identity
Choose the visual and vocal style of the AI avatar, adding your preferred co-branding elements
Customer interactions that not only supports, but also enhances brand recognition and loyalty
Customized training
An AI assistant that is trained on customer service transcripts from your organization
Your brand’s AI assistant embodies your company’s standards for customer service – and understands what not to do
The result is an AI assistant that is as competent and informed as your best human agents
Compliant
Our solution is fully compliant with industry regulations, including GDPR, HIPAA, PCI, and ISO. All personal data is handled lawfully, reducing risk and audit costs. The result is peace of mind that customer data is handled securely and ethically.
Relevant support via deep customer insights
Detailed and dynamic profile of each customer
Real-time contextual awareness of the customer’s current activities
Delivering highly personalized customer support
Company policy compliance
Strict adherence to your company’s specific policies
An AI assistant that consistently operates within defined brand guidelines
Every interaction upholds your company's standards
Brand consistency
Extensive customization ensures the AI assistant aligns with your brand’s identity
Choose the visual and vocal style of the AI avatar, adding your preferred co-branding elements
Customer interactions that not only supports, but also enhances brand recognition and loyalty
Customized training
An AI assistant that is trained on customer service transcripts from your organization
Your brand’s AI assistant embodies your company’s standards for customer service – and understands what not to do
The result is an AI assistant that is as competent and informed as your best human agents
Compliant
Our solution is fully compliant with industry regulations, including GDPR, HIPAA, PCI, and ISO. All personal data is handled lawfully, reducing risk and audit costs. The result is peace of mind that customer data is handled securely and ethically.
Relevant support via deep customer insights
Detailed and dynamic profile of each customer
Real-time contextual awareness of the customer’s current activities
Delivering highly personalized customer support
Company policy compliance
Strict adherence to your company’s specific policies
An AI assistant that consistently operates within defined brand guidelines
Every interaction upholds your company's standards
Brand consistency
Extensive customization ensures the AI assistant aligns with your brand’s identity
Choose the visual and vocal style of the AI avatar, adding your preferred co-branding elements
Customer interactions that not only supports, but also enhances brand recognition and loyalty
Customized training
An AI assistant that is trained on customer service transcripts from your organization
Your brand’s AI assistant embodies your company’s standards for customer service – and understands what not to do
The result is an AI assistant that is as competent and informed as your best human agents
Compliant
Our solution is fully compliant with industry regulations, including GDPR, HIPAA, PCI, and ISO. All personal data is handled lawfully, reducing risk and audit costs. The result is peace of mind that customer data is handled securely and ethically.
Relevant support via deep customer insights
Detailed and dynamic profile of each customer
Real-time contextual awareness of the customer’s current activities
Delivering highly personalized customer support
Company policy compliance
Strict adherence to your company’s specific policies
An AI assistant that consistently operates within defined brand guidelines
Every interaction upholds your company's standards
Brand consistency
Extensive customization ensures the AI assistant aligns with your brand’s identity
Choose the visual and vocal style of the AI avatar, adding your preferred co-branding elements
Customer interactions that not only supports, but also enhances brand recognition and loyalty
Customized training
An AI assistant that is trained on customer service transcripts from your organization
Your brand’s AI assistant embodies your company’s standards for customer service – and understands what not to do
The result is an AI assistant that is as competent and informed as your best human agents
Compliant
Our solution is fully compliant with industry regulations, including GDPR, HIPAA, PCI, and ISO. All personal data is handled lawfully, reducing risk and audit costs. The result is peace of mind that customer data is handled securely and ethically.
Relevant support via deep customer insights
Detailed and dynamic profile of each customer
Real-time contextual awareness of the customer’s current activities
Delivering highly personalized customer support
Adheres to your brand
A tailor made AI agent that speaks your brand’s language, and understands its values
Relevant support via deep customer insights
Detailed and dynamic profile of each customer
Real-time contextual awareness of the customer’s current activities
Delivering highly personalized customer support
Company policy compliance
Strict adherence to your company’s specific policies
An AI assistant that consistently operates within defined brand guidelines
Every interaction upholds your company's standards
Brand consistency
Extensive customization ensures the AI assistant aligns with your brand’s identity
Choose the visual and vocal style of the AI avatar, adding your preferred co-branding elements
Customer interactions that not only supports, but also enhances brand recognition and loyalty
Customized training
An AI assistant that is trained on customer service transcripts from your organization
Your brand’s AI assistant embodies your company’s standards for customer service – and understands what not to do
The result is an AI assistant that is as competent and informed as your best human agents
Compliant
Our solution is fully compliant with industry regulations, including GDPR, HIPAA, PCI, and ISO. All personal data is handled lawfully, reducing risk and audit costs. The result is peace of mind that customer data is handled securely and ethically.
Company policy compliance
Strict adherence to your company’s specific policies
An AI assistant that consistently operates within defined brand guidelines
Every interaction upholds your company's standards
Brand consistency
Extensive customization ensures the AI assistant aligns with your brand’s identity
Choose the visual and vocal style of the AI avatar, adding your preferred co-branding elements
Customer interactions that not only supports, but also enhances brand recognition and loyalty
Customized training
An AI assistant that is trained on customer service transcripts from your organization
Your brand’s AI assistant embodies your company’s standards for customer service – and understands what not to do
The result is an AI assistant that is as competent and informed as your best human agents
Compliant
Our solution is fully compliant with industry regulations, including GDPR, HIPAA, PCI, and ISO. All personal data is handled lawfully, reducing risk and audit costs. The result is peace of mind that customer data is handled securely and ethically.
Relevant support via deep customer insights
Detailed and dynamic profile of each customer
Real-time contextual awareness of the customer’s current activities
Delivering highly personalized customer support
Company policy compliance
Strict adherence to your company’s specific policies
An AI assistant that consistently operates within defined brand guidelines
Every interaction upholds your company's standards
Brand consistency
Extensive customization ensures the AI assistant aligns with your brand’s identity
Choose the visual and vocal style of the AI avatar, adding your preferred co-branding elements
Customer interactions that not only supports, but also enhances brand recognition and loyalty
Customized training
An AI assistant that is trained on customer service transcripts from your organization
Your brand’s AI assistant embodies your company’s standards for customer service – and understands what not to do
The result is an AI assistant that is as competent and informed as your best human agents
Compliant
Our solution is fully compliant with industry regulations, including GDPR, HIPAA, PCI, and ISO. All personal data is handled lawfully, reducing risk and audit costs. The result is peace of mind that customer data is handled securely and ethically.
Relevant support via deep customer insights
Detailed and dynamic profile of each customer
Real-time contextual awareness of the customer’s current activities
Delivering highly personalized customer support
Company policy compliance
Strict adherence to your company’s specific policies
An AI assistant that consistently operates within defined brand guidelines
Every interaction upholds your company's standards
Brand consistency
Extensive customization ensures the AI assistant aligns with your brand’s identity
Choose the visual and vocal style of the AI avatar, adding your preferred co-branding elements
Customer interactions that not only supports, but also enhances brand recognition and loyalty
Customized training
An AI assistant that is trained on customer service transcripts from your organization
Your brand’s AI assistant embodies your company’s standards for customer service – and understands what not to do
The result is an AI assistant that is as competent and informed as your best human agents
Compliant
Our solution is fully compliant with industry regulations, including GDPR, HIPAA, PCI, and ISO. All personal data is handled lawfully, reducing risk and audit costs. The result is peace of mind that customer data is handled securely and ethically.
Relevant support via deep customer insights
Detailed and dynamic profile of each customer
Real-time contextual awareness of the customer’s current activities
Delivering highly personalized customer support
Company policy compliance
Strict adherence to your company’s specific policies
An AI assistant that consistently operates within defined brand guidelines
Every interaction upholds your company's standards
Brand consistency
Extensive customization ensures the AI assistant aligns with your brand’s identity
Choose the visual and vocal style of the AI avatar, adding your preferred co-branding elements
Customer interactions that not only supports, but also enhances brand recognition and loyalty
Customized training
An AI assistant that is trained on customer service transcripts from your organization
Your brand’s AI assistant embodies your company’s standards for customer service – and understands what not to do
The result is an AI assistant that is as competent and informed as your best human agents
Compliant
Our solution is fully compliant with industry regulations, including GDPR, HIPAA, PCI, and ISO. All personal data is handled lawfully, reducing risk and audit costs. The result is peace of mind that customer data is handled securely and ethically.
Relevant support via deep customer insights
Detailed and dynamic profile of each customer
Real-time contextual awareness of the customer’s current activities
Delivering highly personalized customer support
Let’s talk about how FaceSign can elevate your security measures and enhance user experience
Try our demo and experience the future of secure authentication
Let’s talk about how FaceSign can elevate your security measures and enhance user experience
Try our demo and experience the future of secure authentication
Let’s talk about how FaceSign can elevate your security measures and enhance user experience
Try our demo and experience the future of secure authentication